Withdrawal
Right of Withdrawal
You have the right to withdraw this contract within a period of fourteen days without giving reasons.
The withdrawal period is fourteen days from the date of conclusion of the contract.
In order to exercise your right of withdrawal, you must inform us (PentumLab GmbH, Nordplatz 2, 04105 Leipzig, Germany, e-mail: support@safersurf.com, fax: 0341 - 64 02 95 31) of your decision to withdraw this contract by means of a clear statement (p.e. a letter sent by post, fax or e-mail). You may use the model withdrawal form provided in the Terms and Conditions, but this is not required.
In order to keep the withdrawal period, it will do to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of the Withdrawal
If you withdraw this contract, we'll have to repay all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offered) without delay and at the latest within fourteen days from the date on which we've received the notification of your withdrawal of this contract. For this repayment, we'll use the same mode of payment you used in the original transaction, unless otherwise agreed with you; in no case you will be charged any fees for this repayment. In no case you will be charged any fees for this repayment.
If you have requested to use the services during the withdrawal period, you must pay us a reasonable amount equal to the part of services already used by you at the moment when you inform us of the exercise of the right of withdrawal in comparison with the total volume of services provided for in the contract.